At chankunent.com, we prioritize the protection of your personal data. This policy clarifies our practices regarding the collection, usage, and safeguarding of your information while you shop with us in Malaysia.

Understanding Our Data Practices

Q1: What personal data do we collect? To provide a seamless service, we may request specific identifiable information, including:

  • Contact Details: Your name, mobile number, and delivery address.

  • Purpose: This data is essential for order fulfillment and reaching out to you regarding your purchases.

Q2: What is “Log Data” and why is it collected? Whenever you navigate our website, your browser automatically shares certain technical information known as “Log Data.” This includes:

  • Your device’s IP address and browser version.

  • The specific pages you visit and the duration of your stay.

  • Timestamps and other browsing statistics to help us improve site performance.

Q3: How do we use Cookies? Cookies are small data files acting as unique identifiers stored on your device.

  • Our Use: We use them to enhance our service and remember your preferences.

  • Your Choice: You can choose to accept or decline these cookies. However, disabling them may prevent some parts of our website from functioning correctly.

Q4: Do we share your information with third parties? We do not sell your data. We only collaborate with trusted Service Providers (such as logistics partners and technical support) to:

  • Facilitate our services.

  • Analyze how our website is used.

  • Requirement: These third parties are legally obligated to maintain strict confidentiality and are prohibited from using your data for any other purpose.

Q5: How secure is my information? We employ commercially acceptable security protocols to protect your data. However, please remember that no method of transmission over the internet or electronic storage is 100% immune to risk. While we strive for maximum protection, we cannot guarantee absolute security.

Q6: What about links to other websites? Our platform may contain links to external sites. Since we do not operate these third-party websites, we strongly suggest you review their individual Privacy Policies. We are not responsible for the content or privacy practices of external services.

Q7: How do we protect children’s privacy? Our services are not designed for individuals under the age of 13. We do not knowingly gather data from children. If we discover a minor has provided us with personal info, we will delete it from our servers immediately.

Updates & Contact

We may update this policy periodically to reflect changes in our operations. All modifications are effective immediately upon being posted on this page.

Questions or Suggestions? If you have any inquiries regarding your privacy, please contact our team:

  • Email: [email protected]

  • Registered Address:
    NO 14 51/1 RUMAH PANJANG,
    JALAN AIR MADU, AIR PANAS SETAPAK,
    53000 KUALA LUMPUR, W. PERSEKUTUAN(KL),
    MALAYSIA

Revised on March 27, 2026